I've watched buyers stand in front of a coffee roaster's website,
scroll three times, and leave. I've sat in a dealership while a
sales rep re-explained the same trim differences for the eighth time
that day. I've seen specialty brands with deep product knowledge
lose customers to Amazon search results.
The pattern was always the same. The product needed explaining.
The website couldn't explain it. The team couldn't scale.
Everyone settled for less.
Klariton is the layer I kept wishing existed — one that puts
real advice on a product page, in the brand's voice, without
replatforming anything. I'm building it because I'd rather have
ten brands say "this changed how we sell" than a thousand
say "yeah, I signed up."
For years, conversational AI was a parlour trick. Useful for jokes,
useless for selling a 60.000 € vehicle or a three-week coffee
subscription. That changed.
What's possible now — reliable, grounded, brand-faithful
advice at scale — would have sounded like marketing nonsense
two years ago. It isn't anymore. The technology is ready.
Most brands aren't using it yet, because most products built on it
are generic chatbots that miss the point.
Klariton is built for the brands that take advice seriously: the
ones whose product page was always going to need a human, and who
never had enough humans. I'm building it because the gap between
what's possible and what's shipping is the
biggest one I've seen in years.